What are diff betw Digital Transformation (DX) in Industry, DX for Consumers and DX for Business?

Harriet Costa

Fuller Discussion title; What are the differences between Digital Transformation (DX) in Industry, DX for Consumers and DX for Business?

Responses: On behalf of Primary - Bassam Zarkout , Secondary - Jim Morrish

DX is a general term used in several market spaces and domains, for example:

- Consumers: example Netflix has transformed how media content are delivered to consumers

- Business: example mobile payment applications have transformed the way individuals and corporations consume banking services

- Industry: digitally transform how organizations operate, service, and maintain equipment

Bassam Zarkout

For further info, please refer to section 1 of the Digital Transformation in Industry whitepaper.